COVID-19 Update


Mason Square Dental is currently following all ADA guidelines in managing its response to the COVID-19 pandemic.

Current measures include

  • Managing the appointments to minimise patients in the waiting room as far as possible

  • Upon arrival, we ask the following screening questions :
    • Are you fit and well, and have no symptoms of COVID-19 such as fever, cough, sore throat or shortness of breath?
    • Have you had any contact with a confirmed or suspected case of COVID-19 in the past 14 days?
    • We no longer ask if you have returned from overseas or interstate travel in the past 14 days, given the current state and federal mandated quarantine requirement.

  • We have removed unnecessary items in the waiting room including toys and magazines. 

  • Our receptionist will constantly review seating in waiting room to ensure social distancing of at least 1.5 m between seats if possible.  Patients who arrive when the waiting room is at capacity will be asked to wait outside until sufficient space is available.  We ask that patients don’t arrive too early for their appointments, to minimise this. 

  • We regularly clean surfaces including door handles, reception and rest rooms and keep constant review of overall surfaces in the practice.

  • We ask that patients attend alone or only bring minimal additional accompanying persons being mindful of consent requirements and family commitment.

  • Upon arrival at the practice reception, all who enter are asked to use an alcohol-based hand sanitiser and rub their hands for 20 seconds.

  • On arrival into the clinical surgery prior to any procedure, all patients are asked to undertake a 20-30 second pre-procedural mouth rinse with an antibacterial mouth rinse.

  • Management issues related to a patient treated in a dental practice who is subsequently identified as either a close contact or confirmed with COVID-19, will be under the direction and advice of the state/territory communicable diseases branch, as part of the contact tracing process.

  • Any staff who are at risk of contact with a confirmed COVID-19 case are required to have a test, and asked to stay away until they have a negative result.